Instructor :
Suzanne Lucas

Webinar ID:
20056

If your organization has 15 or more employees, you are legally required to comply with the Americans with Disabilities Act (ADA)—no matter where your employees work.

Understanding what that means in real-world terms is crucial for every manager.

In this concise, 60-minute webinar, HR expert Suzanne Lucas will break down what managers need to know to stay compliant, protect their organization, and support their teams. The session provides practical, actionable guidance—not legal theory—so managers feel equipped, not overwhelmed.

Key topics covered include:

• • What the “interactive process” really means—and how to navigate it
  • When and how to respond to accommodation requests
  • Limits of the law—you don’t have to say yes to everything
  • The right way to handle performance issues involving employees with disabilities
  • When it’s okay to act—and when you must consult an expert
  • Recognizing red flags: when silence or inaction can lead to legal risk

You’ll walk away with a clearer understanding of your role and obligations under the ADA—delivered in plain English by one of HR’s most engaging voices.

Note: This course offers general best practices and is not intended as legal advice.

Enroll Now!

If your organization has 15 or more employees, you are legally required to comply with the Americans with Disabilities Act (ADA)—no matter where your employees work.

Understanding what that means in real-world terms is crucial for every manager.

In this concise, 60-minute webinar, HR expert Suzanne Lucas will break down what managers need to know to stay compliant, protect their organization, and support their teams. The session provides practical, actionable guidance—not legal theory—so managers feel equipped, not overwhelmed.

Key topics covered include:

• • What the “interactive process” really means—and how to navigate it
  • When and how to respond to accommodation requests
  • Limits of the law—you don’t have to say yes to everything
  • The right way to handle performance issues involving employees with disabilities
  • When it’s okay to act—and when you must consult an expert
  • Recognizing red flags: when silence or inaction can lead to legal risk

You’ll walk away with a clearer understanding of your role and obligations under the ADA—delivered in plain English by one of HR’s most engaging voices.

Note: This course offers general best practices and is not intended as legal advice.

Enroll Now!

Navigating ADA compliance isn’t just about following the law—it’s about making informed, confident decisions that protect your organization and support your employees.

Many managers struggle with when to accommodate, when to escalate, and how to document their decisions without crossing legal lines.

This training helps you avoid costly mistakes and common ADA traps by equipping you with the tools and clarity you need to act appropriately.

Here’s what you’ll gain:

• • Confidence in handling disability-related situations without fear of legal missteps
  • Clarity on what the ADA requires—and what it doesn’t
  • Practical tips to communicate effectively and document responsibly
  • A firm understanding of your role in the interactive process

Whether you’re managing performance issues or responding to employee concerns, this session will help you make the right call at the right time.

Join Now!

Navigating ADA compliance isn’t just about following the law—it’s about making informed, confident decisions that protect your organization and support your employees.

Many managers struggle with when to accommodate, when to escalate, and how to document their decisions without crossing legal lines.

This training helps you avoid costly mistakes and common ADA traps by equipping you with the tools and clarity you need to act appropriately.

Here’s what you’ll gain:

• • Confidence in handling disability-related situations without fear of legal missteps
  • Clarity on what the ADA requires—and what it doesn’t
  • Practical tips to communicate effectively and document responsibly
  • A firm understanding of your role in the interactive process

Whether you’re managing performance issues or responding to employee concerns, this session will help you make the right call at the right time.

Join Now!

1. Introduction to the ADA

• • Overview of the Americans with Disabilities Act
  • Who the law applies to and why it matters for managers

2. ADA in the Hiring Process

• • Handling job applications and interviews legally
  • What you can—and cannot—ask candidates

3. Managing Current Employees Under the ADA

• • Understanding rights and responsibilities for existing staff
  • The role of medical documentation in accommodation requests
  • Addressing mental and physical disabilities in the workplace

4. Reasonable Accommodation: What It Really Means

• • Defining a reasonable accommodation
  • Evaluating requests: Do you have to say yes?
  • When and how to legally decline a request
  • Addressing accommodations that conflict with workplace rules (e.g., phones or food)

5. The Interactive Process

• • What it is and how to engage in good faith
  • Documenting the process effectively

6. Performance, Discipline, and Termination

• • Can you fire an employee with a disability?
  • Do you have to hire someone with a disability?

7. Recognizing When to Act

• • Spotting ADA-related red flags
  • The danger of assumptions and inaction

8. Remote Work and the ADA

• • Are you required to allow work-from-home arrangements?

9. ADA and Other Laws

• • How the ADA interacts with the FMLA
  • Understanding overlapping protections

10. The Broader Impact of ADA Compliance

• • How proactive ADA policies benefit your entire organization

BONUS:

1. 1. PDF copy of the presentation handout for your future reference.
   2. Soft copy of the certificate of completion on request.
   3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email

1. Introduction to the ADA

• • Overview of the Americans with Disabilities Act
  • Who the law applies to and why it matters for managers

2. ADA in the Hiring Process

• • Handling job applications and interviews legally
  • What you can—and cannot—ask candidates

3. Managing Current Employees Under the ADA

• • Understanding rights and responsibilities for existing staff
  • The role of medical documentation in accommodation requests
  • Addressing mental and physical disabilities in the workplace

4. Reasonable Accommodation: What It Really Means

• • Defining a reasonable accommodation
  • Evaluating requests: Do you have to say yes?
  • When and how to legally decline a request
  • Addressing accommodations that conflict with workplace rules (e.g., phones or food)

5. The Interactive Process

• • What it is and how to engage in good faith
  • Documenting the process effectively

6. Performance, Discipline, and Termination

• • Can you fire an employee with a disability?
  • Do you have to hire someone with a disability?

7. Recognizing When to Act

• • Spotting ADA-related red flags
  • The danger of assumptions and inaction

8. Remote Work and the ADA

• • Are you required to allow work-from-home arrangements?

9. ADA and Other Laws

• • How the ADA interacts with the FMLA
  • Understanding overlapping protections

10. The Broader Impact of ADA Compliance

• • How proactive ADA policies benefit your entire organization

BONUS:

1. 1. PDF copy of the presentation handout for your future reference.
   2. Soft copy of the certificate of completion on request.
   3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email

Everybody Benefits from Watching This. Even Better When Done as a Group!

• • HR Professionals Managing Workplace Compliance And Policies
  • People Managers Across All Levels And Departments
  • Small Business Owners With 15+ Employees
  • Operations Managers Overseeing Team Accommodations
  • Hiring Managers Conducting Interviews And Onboarding
  • Employee Relations Specialists Handling Sensitive Cases
  • Team Leads Navigating Disability-Related Performance Issues
  • Compliance Officers In Regulated Or Public-Facing Industries

Everybody Benefits from Watching This. Even Better When Done as a Group!

• • HR Professionals Managing Workplace Compliance And Policies
  • People Managers Across All Levels And Departments
  • Small Business Owners With 15+ Employees
  • Operations Managers Overseeing Team Accommodations
  • Hiring Managers Conducting Interviews And Onboarding
  • Employee Relations Specialists Handling Sensitive Cases
  • Team Leads Navigating Disability-Related Performance Issues
  • Compliance Officers In Regulated Or Public-Facing Industries