Why Aren’t Your Team Members Speaking Up – Mediation Skills To Turn Resistance into Cooperation

Avoid The Drawbacks of Traditional Conflict Resolution & Create Lasting Solutions!

Instructor :
Ben Adkins

Webinar ID:
16423

Date: AUG 21 2024 (WED)

Start Time: 10 AM PT - 11 AM PT

Duration: 1 Hr.

What you will learn

  • Major Challenges In Leadership Mediation: Navigating Unexpected Hurdles.
  • Mastering Conflict Resolution: Understanding Six Core Conflict Types.
  • Quantifying Conflict Costs: Real-World Impacts Unveiled.
  • Effective Mediation Essentials: Key Steps And When It Works.
  • Mediation Meeting Mastery: Conducting Impactful Multi-Party…
  • Major Challenges In Leadership Mediation: Navigating Unexpected Hurdles.
  • Mastering Conflict Resolution: Understanding Six Core Conflict Types.
  • Quantifying Conflict Costs: Real-World Impacts Unveiled.
  • Effective Mediation Essentials: Key Steps And When It Works.
  • Mediation Meeting Mastery: Conducting Impactful Multi-Party Discussions.
  • Diverse Mediation Strategies: Traditional To Organic Approaches.
  • Proactive Conflict Management: Future-Proofing Strategies.
  • Mediation Toolkit: Essential Tools And Gestures For Success.

Course Description

Revitalize your leadership approach with mediationthe strategic, cost-effective solution to workplace conflicts!

Are you ready to transform confrontational encounters into collaborative solutions? Discover how mediation not only resolves disputes but fosters a win/win scenario for all involved.

Why Mediation?

    • Avoid the drawbacks of traditional conflict resolution: Alternative methods like authority-driven decisions or disciplinary actions often result in win/lose outcomes. Do you want to continue operating with unresolved tensions?
    • Create lasting solutions: Mediation ensures that disputants themselves sculpt the future behaviors necessary to overcome conflicts. Unlike other methods, mediation leaves no “losers” behind.

When to Choose a Mediator:

    • Struggling with communication breakdowns? A mediator facilitates when direct dialogue stalls.
    • Is the “just work it out” approach not working? Often, the parties involved remain stuck because they fear confrontation, worry about retaliation, or feel too overwhelmed by the complexity of issues.

The Cost of Inaction:

    • Ignoring problems like workplace bullying, grievances, and other complaints can spiral into costly outcomes. Did you know unresolved conflicts can lead to lost talent, legal battles, and even workplace violence?
    • Early intervention is key: Addressing these issues at the onset with expert mediation minimizes risks and enhances workplace harmony.

Workplace conflicts that can be effectively addressed through mediation include:

    • Conflicts Among and Between Employees
    • Disputes with Supervisors or Management
    • ADA Accommodation Issues
    • Employee Grievances
    • Termination
    • Workplace Bullying
    • Sexual Harassment Complaints
    • Hostile Workplace Issues
    • Discrimination Complaints
    • Labor Relations Issues

Are you prepared to lead your team through conflict with courage and strategic insight?

Join us to master the crucial mediation skills needed for today’s challenging leadership landscape.

Join Now!

Revitalize your leadership approach with mediationthe strategic, cost-effective solution to workplace conflicts!

Are you ready to transform confrontational encounters into collaborative solutions? Discover how mediation not only resolves disputes but fosters a win/win scenario for all involved.

Why Mediation?

    • Avoid the drawbacks of traditional conflict resolution: Alternative methods like authority-driven decisions or disciplinary actions often result in win/lose outcomes. Do you want to continue operating with unresolved tensions?
    • Create lasting solutions: Mediation ensures that disputants themselves sculpt the future behaviors necessary to overcome conflicts. Unlike other methods, mediation leaves no “losers” behind.

When to Choose a Mediator:

    • Struggling with communication breakdowns? A mediator facilitates when direct dialogue stalls.
    • Is the “just work it out” approach not working? Often, the parties involved remain stuck because they fear confrontation, worry about retaliation, or feel too overwhelmed by the complexity of issues.

The Cost of Inaction:

    • Ignoring problems like workplace bullying, grievances, and other complaints can spiral into costly outcomes. Did you know unresolved conflicts can lead to lost talent, legal battles, and even workplace violence?
    • Early intervention is key: Addressing these issues at the onset with expert mediation minimizes risks and enhances workplace harmony.

Workplace conflicts that can be effectively addressed through mediation include:

    • Conflicts Among and Between Employees
    • Disputes with Supervisors or Management
    • ADA Accommodation Issues
    • Employee Grievances
    • Termination
    • Workplace Bullying
    • Sexual Harassment Complaints
    • Hostile Workplace Issues
    • Discrimination Complaints
    • Labor Relations Issues

Are you prepared to lead your team through conflict with courage and strategic insight?

Join us to master the crucial mediation skills needed for today’s challenging leadership landscape.

Join Now!

Why you should attend

Unaddressed conflict predictably harms an organization by:

    • Halting communication on business matters
    • Causing employees to disengage and remain silent in meetings
    • Leading to poor morale, increased absenteeism, tardiness, and sick leaves
    • Creating retention issues with valuable employees
    • Producing customer service setbacks
    • Inciting cliques, backstabbing, and sabotage
    • Resulting in lawsuits, EEOC filings, and harassment claims

Effective leadership requires adept conflict navigation. By resolving disputes constructively, leaders foster a cooperative environment that promotes teamwork and innovation.

In this dynamic webinar, Ben Adkins, an expert in conflict management and leadership training, will offer guidance on:

    • The undeniable benefits of mediation for both leaders and employees
    • Conducting successful facilitated-collaborative-problem-solving sessions
    • Four pivotal steps ensuring effective mediation
    • Preparing individuals for productive mediations
    • Two essential measures to seal a successful mediation
    • Strategies to prevent conflicts from spiraling out of control
    • Converting resistance into collaboration
    • Encouraging employees to address conflicts constructively
    • Ensuring employees adhere to their commitments

🚀 Don’t miss out. Register now!

Unaddressed conflict predictably harms an organization by:

    • Halting communication on business matters
    • Causing employees to disengage and remain silent in meetings
    • Leading to poor morale, increased absenteeism, tardiness, and sick leaves
    • Creating retention issues with valuable employees
    • Producing customer service setbacks
    • Inciting cliques, backstabbing, and sabotage
    • Resulting in lawsuits, EEOC filings, and harassment claims

Effective leadership requires adept conflict navigation. By resolving disputes constructively, leaders foster a cooperative environment that promotes teamwork and innovation.

In this dynamic webinar, Ben Adkins, an expert in conflict management and leadership training, will offer guidance on:

    • The undeniable benefits of mediation for both leaders and employees
    • Conducting successful facilitated-collaborative-problem-solving sessions
    • Four pivotal steps ensuring effective mediation
    • Preparing individuals for productive mediations
    • Two essential measures to seal a successful mediation
    • Strategies to prevent conflicts from spiraling out of control
    • Converting resistance into collaboration
    • Encouraging employees to address conflicts constructively
    • Ensuring employees adhere to their commitments

🚀 Don’t miss out. Register now!

Course Agenda

    • The Unexpected Major Challenge in Leadership Mediation
    • Quantifying the Impact: The Costs of Conflict
    • 6 Key Conflict Types: From Boss-Employee to Business-Business
    • The Effectiveness of Mediation Explained
    • Mediation Approaches: Mechanic vs. Organic
    • Understanding When Leadership Mediation Works (and Doesn’t)
    • Guidelines for Initial Meetings with Employees
    • Conducting a Productive Three-Party Meeting
    • Three Essential Roles of the Leader-as-Mediator
    • The Power of Conciliatory Gestures in Mediation
    • Ensuring Resolutions That Last
    • Strategies for Proactively Managing Future Conflicts
    • What to Do When Mediation Doesn’t Succeed?
    • Mediator’s Toolkit and Essential Resources

BONUS:

    • Ben Adkins will provide links to Cost of Conflict assessment and a check-list for what to do in the stages of the mediation process.
    • PDF copy of the presentation handout for your future reference.
    • Soft copy of the certificate of completion on request.
    • Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email
    • The Unexpected Major Challenge in Leadership Mediation
    • Quantifying the Impact: The Costs of Conflict
    • 6 Key Conflict Types: From Boss-Employee to Business-Business
    • The Effectiveness of Mediation Explained
    • Mediation Approaches: Mechanic vs. Organic
    • Understanding When Leadership Mediation Works (and Doesn’t)
    • Guidelines for Initial Meetings with Employees
    • Conducting a Productive Three-Party Meeting
    • Three Essential Roles of the Leader-as-Mediator
    • The Power of Conciliatory Gestures in Mediation
    • Ensuring Resolutions That Last
    • Strategies for Proactively Managing Future Conflicts
    • What to Do When Mediation Doesn’t Succeed?
    • Mediator’s Toolkit and Essential Resources

BONUS:

    • Ben Adkins will provide links to Cost of Conflict assessment and a check-list for what to do in the stages of the mediation process.
    • PDF copy of the presentation handout for your future reference.
    • Soft copy of the certificate of completion on request.
    • Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email

Who is this course for

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • CEOs and COOs who dream of a streamlined operation.
    • HR Managers aiming for the title of “Best Place to Work”.
    • Team Leads who’d rather lead than referee.
    • Project Managers who believe the best projects are drama-free.
    • Any professional who’s thought, “There has to be a better way!

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • CEOs and COOs who dream of a streamlined operation.
    • HR Managers aiming for the title of “Best Place to Work”.
    • Team Leads who’d rather lead than referee.
    • Project Managers who believe the best projects are drama-free.
    • Any professional who’s thought, “There has to be a better way!

Instructor Profiles

Ben Adkins has presented more than 3000 training programs, board retreats, workshops and webinars since 1990. Ben helps companies and government agencies improve teamwork, leadership, productivity and communication. Ben is a conflict coach who works with organizations, teams and individuals to strategically manage conflict and improve bottom line performance. He has personally mediated hundreds of disputes and he has taught hundreds of people how to be successful mediators themselves...

Ben Adkins has presented more than 3000 training programs, board retreats, workshops and webinars since 1990.

Ben helps companies and government agencies improve teamwork, leadership, productivity and communication. Ben is a conflict coach who works with organizations, teams and individuals to strategically manage conflict and improve bottom line performance. He has personally mediated hundreds of disputes and he has taught hundreds of people how to be successful mediators themselves.

Ben is a master trainer with Mediation Training Institute International, a senior trainer with Mediation Dynamics, a board member of Tarrant County Association of Mediators, an adjunct faculty member of the National College of District Attorneys for twenty years and an author or co-author of numerous training and development courses.

Ben was a long time weekly columnist for the Fort Worth Business Press; author of articles in business journals; co-author of Power Tools for Leaders and a former board member of the American Society of Training and Development.

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