Mediation Skills for Leaders: How to Turn Resistance into Cooperation
Breakthrough Techniques for Building Collaboration!
Instructor :
Ben Adkins
Webinar ID:
14436
Date: 12 March 24, TUE
Start Time: 10 am PT
Duration: 1 Hr.
What you will learn
- Major Challenges In Leadership Mediation: Navigating Unexpected Hurdles.
- Mastering Conflict Resolution: Understanding Six Core Conflict Types.
- Quantifying Conflict Costs: Real-World Impacts Unveiled.
- Effective Mediation Essentials: Key Steps And When It Works.
- Mediation Meeting Mastery: Conducting Impactful Multi-Party…
- Major Challenges In Leadership Mediation: Navigating Unexpected Hurdles.
- Mastering Conflict Resolution: Understanding Six Core Conflict Types.
- Quantifying Conflict Costs: Real-World Impacts Unveiled.
- Effective Mediation Essentials: Key Steps And When It Works.
- Mediation Meeting Mastery: Conducting Impactful Multi-Party Discussions.
- Diverse Mediation Strategies: Traditional To Organic Approaches.
- Proactive Conflict Management: Future-Proofing Strategies.
- Mediation Toolkit: Essential Tools And Gestures For Success.
Course Description
A whopping 85% of employees encounter workplace conflict, which can lead to a decline in productivity and an uptick in turnover.
Unaddressed conflict predictably harms an organization by:
- Halting communication on business matters
- Causing employees to disengage and remain silent in meetings
- Leading to poor morale, increased absenteeism, tardiness, and sick leaves
- Creating retention issues with valuable employees
- Producing customer service setbacks
- Inciting cliques, backstabbing, and sabotage
- Resulting in lawsuits, EEOC filings, and harassment claims
Effective leadership requires adept conflict navigation. By resolving disputes constructively, leaders foster a cooperative environment that promotes teamwork and innovation.
📌 Join our training to master strategies that transform resistance into understanding, nurture empathy, and forge connections within teams. This not only boosts cooperation and engagement but also drives productivity.
In this dynamic webinar, Ben Adkins, an expert in conflict management and leadership training, will offer guidance on:
- The undeniable benefits of mediation for both leaders and employees
- Conducting successful facilitated-collaborative-problem-solving sessions
- Four pivotal steps ensuring effective mediation
- Preparing individuals for productive mediations
- Two essential measures to seal a successful mediation
- Strategies to prevent conflicts from spiraling out of control
- Converting resistance into collaboration
- Encouraging employees to address conflicts constructively
- Ensuring employees adhere to their commitments
🚀 Don’t miss out. Register now!
A whopping 85% of employees encounter workplace conflict, which can lead to a decline in productivity and an uptick in turnover.
Unaddressed conflict predictably harms an organization by:
- Halting communication on business matters
- Causing employees to disengage and remain silent in meetings
- Leading to poor morale, increased absenteeism, tardiness, and sick leaves
- Creating retention issues with valuable employees
- Producing customer service setbacks
- Inciting cliques, backstabbing, and sabotage
- Resulting in lawsuits, EEOC filings, and harassment claims
Effective leadership requires adept conflict navigation. By resolving disputes constructively, leaders foster a cooperative environment that promotes teamwork and innovation.
📌 Join our training to master strategies that transform resistance into understanding, nurture empathy, and forge connections within teams. This not only boosts cooperation and engagement but also drives productivity.
In this dynamic webinar, Ben Adkins, an expert in conflict management and leadership training, will offer guidance on:
- The undeniable benefits of mediation for both leaders and employees
- Conducting successful facilitated-collaborative-problem-solving sessions
- Four pivotal steps ensuring effective mediation
- Preparing individuals for productive mediations
- Two essential measures to seal a successful mediation
- Strategies to prevent conflicts from spiraling out of control
- Converting resistance into collaboration
- Encouraging employees to address conflicts constructively
- Ensuring employees adhere to their commitments
🚀 Don’t miss out. Register now!
Why you should attend
Having Trouble Gaining Support? 🤝 Learn How to Transform Resistance into Collaboration!
Honing your mediation abilities can yield remarkable results in a professional setting.
Studies indicate that 89% of disputes, when mediated by leaders, lead to enhanced teamwork and rapport.
Cultivating these skills not only elevates your organization but also propels your individual and career development.
Join our training to acquire a versatile toolkit for diverse leadership situations, setting you apart as a proficient and impactful leader.
Sign Up Today! 🌟
Having Trouble Gaining Support? 🤝 Learn How to Transform Resistance into Collaboration!
Honing your mediation abilities can yield remarkable results in a professional setting.
Studies indicate that 89% of disputes, when mediated by leaders, lead to enhanced teamwork and rapport.
Cultivating these skills not only elevates your organization but also propels your individual and career development.
Join our training to acquire a versatile toolkit for diverse leadership situations, setting you apart as a proficient and impactful leader.
Sign Up Today! 🌟
Course Agenda
- The Unexpected Major Challenge in Leadership Mediation
- Quantifying the Impact: The Costs of Conflict
- 6 Key Conflict Types: From Boss-Employee to Business-Business
- The Effectiveness of Mediation Explained
- Mediation Approaches: Mechanic vs. Organic
- Understanding When Leadership Mediation Works (and Doesn’t)
- Guidelines for Initial Meetings with Employees
- Conducting a Productive Three-Party Meeting
- Three Essential Roles of the Leader-as-Mediator
- The Power of Conciliatory Gestures in Mediation
- Ensuring Resolutions That Last
- Strategies for Proactively Managing Future Conflicts
- What to Do When Mediation Doesn’t Succeed?
- Mediator’s Toolkit and Essential Resources
BONUS:
- Ben Adkins will provide links to Cost of Conflict assessment and a check-list for what to do in the stages of the mediation process.
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- The Unexpected Major Challenge in Leadership Mediation
- Quantifying the Impact: The Costs of Conflict
- 6 Key Conflict Types: From Boss-Employee to Business-Business
- The Effectiveness of Mediation Explained
- Mediation Approaches: Mechanic vs. Organic
- Understanding When Leadership Mediation Works (and Doesn’t)
- Guidelines for Initial Meetings with Employees
- Conducting a Productive Three-Party Meeting
- Three Essential Roles of the Leader-as-Mediator
- The Power of Conciliatory Gestures in Mediation
- Ensuring Resolutions That Last
- Strategies for Proactively Managing Future Conflicts
- What to Do When Mediation Doesn’t Succeed?
- Mediator’s Toolkit and Essential Resources
BONUS:
- Ben Adkins will provide links to Cost of Conflict assessment and a check-list for what to do in the stages of the mediation process.
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
Who is this course for
Everybody Benefits from Watching This. Even Better When Done as a Group!
- CEOs and COOs who dream of a streamlined operation.
- HR Managers aiming for the title of “Best Place to Work”.
- Team Leads who’d rather lead than referee.
- Project Managers who believe the best projects are drama-free.
- Any professional who’s thought, “There has to be a better way!
Everybody Benefits from Watching This. Even Better When Done as a Group!
- CEOs and COOs who dream of a streamlined operation.
- HR Managers aiming for the title of “Best Place to Work”.
- Team Leads who’d rather lead than referee.
- Project Managers who believe the best projects are drama-free.
- Any professional who’s thought, “There has to be a better way!
Instructor Profile
Ben Adkins has presented more than 3000 training programs, board retreats, workshops and webinars since 1990.
Ben helps companies and government agencies improve teamwork, leadership, productivity and communication. Ben is a conflict coach who works with organizations, teams and individuals to strategically manage conflict and improve bottom line performance. He has personally mediated hundreds of disputes and he has taught hundreds of people how to be successful mediators themselves.
Ben is a master trainer with Mediation Training Institute International, a senior trainer with Mediation Dynamics, a board member of Tarrant County Association of Mediators, an adjunct faculty member of the National College of District Attorneys for twenty years and an author or co-author of numerous training and development courses.
Ben was a long time weekly columnist for the Fort Worth Business Press; author of articles in business journals; co-author of Power Tools for Leaders and a former board member of the American Society of Training and Development.
