What’s So Tough About Tough Talks – Mastering Difficult Dialogues at Work
Transforming Workplace Conflict into Constructive Conversations!
Instructor :
Bob Churilla
Webinar ID:
14710
Date: APR 29, 2024 (MON)
Start Time: 10 AM PT - 11 AM PT
Duration: 1 Hr.
What you will learn
-
- What Defines ‘Tough Talks’ in Today’s Workplace?
- How Do We Foster Trust in Difficult Conversations?
- Can We Engage in Challenging Dialogues Sans Defense?
- What’s the Blueprint for Navigating Tough Office Talks?
- Lost Mid-Conversation: How to Redirect to …
-
- What Defines ‘Tough Talks’ in Today’s Workplace?
- How Do We Foster Trust in Difficult Conversations?
- Can We Engage in Challenging Dialogues Sans Defense?
- What’s the Blueprint for Navigating Tough Office Talks?
- Lost Mid-Conversation: How to Redirect to Constructive Ground?
- Accountability Chats: How Best to Master Them?
- Facing Emotions & Pitfalls: Ready to Avoid Common Blunders?
Course Description
Did you know that 60% of employees avoid tough conversations because they feel unprepared?
This avoidance can lead to hidden costs, impacting productivity, raising stress levels, and even contributing to turnover!!
While communication may seem straightforward, it becomes challenging when discussions turn tricky. What if you could transform that anxiety into confidence?
Navigating high-stakes discussions is an art. Without the right tools, you might be exposing yourself and your team to risks.
🤔 Why do so many find it difficult to hold colleagues accountable? This webinar provides insights into why some discussions are so complex and how to overcome those hurdles.
Join our upcoming webinar to learn:
-
- How effective leaders manage workplace discrepancies, from missed deadlines to unmet commitments.
- The tools that proactive leaders use to foster a positive, productive work environment. Addressing the tough stuff is key to a thriving workplace.
By investing in this training, you’re not just improving your leadership skills; you’re also setting the stage for a more harmonious, proactive team.
👉 Ready to turn challenging conversations into opportunities?
Join Now!
Did you know that 60% of employees avoid tough conversations because they feel unprepared?
This avoidance can lead to hidden costs, impacting productivity, raising stress levels, and even contributing to turnover!!
While communication may seem straightforward, it becomes challenging when discussions turn tricky. What if you could transform that anxiety into confidence?
Navigating high-stakes discussions is an art. Without the right tools, you might be exposing yourself and your team to risks.
🤔 Why do so many find it difficult to hold colleagues accountable? This webinar provides insights into why some discussions are so complex and how to overcome those hurdles.
Join our upcoming webinar to learn:
-
- How effective leaders manage workplace discrepancies, from missed deadlines to unmet commitments.
- The tools that proactive leaders use to foster a positive, productive work environment. Addressing the tough stuff is key to a thriving workplace.
By investing in this training, you’re not just improving your leadership skills; you’re also setting the stage for a more harmonious, proactive team.
👉 Ready to turn challenging conversations into opportunities?
Join Now!
Why you should attend
📊 Research by the Society for Human Resource Management (SHRM) indicates that leaders spend a whopping 25% of their time navigating conflicts and challenging conversations.
Imagine reclaiming that time! 🕰️ By honing your communication skills, not only can you free up valuable hours, but also channel that energy into strategic growth initiatives that truly matter.
Yes, difficult dialogues are a fact of life, but what if they could be less taxing and more transformative?
As a leader, you’re well-aware of the ripple effect such conversations have on team morale, project outcomes, and ultimately, the bottom line.
Equip yourself with the art of effective communication, and stand out as an exceptional leader. In today’s competitive landscape, it’s these nuances that elevate good managers to great leaders. However, cultivating this dynamic culture does demand the right strategies and frameworks.
🚀 Elevate your leadership prowess, foster unbreakable bonds, and sculpt a workspace where harmony and productivity reign side by side.
👉 Enroll Now and let challenging conversations become your stepping stones to success!
📊 Research by the Society for Human Resource Management (SHRM) indicates that leaders spend a whopping 25% of their time navigating conflicts and challenging conversations.
Imagine reclaiming that time! 🕰️ By honing your communication skills, not only can you free up valuable hours, but also channel that energy into strategic growth initiatives that truly matter.
Yes, difficult dialogues are a fact of life, but what if they could be less taxing and more transformative?
As a leader, you’re well-aware of the ripple effect such conversations have on team morale, project outcomes, and ultimately, the bottom line.
Equip yourself with the art of effective communication, and stand out as an exceptional leader. In today’s competitive landscape, it’s these nuances that elevate good managers to great leaders. However, cultivating this dynamic culture does demand the right strategies and frameworks.
🚀 Elevate your leadership prowess, foster unbreakable bonds, and sculpt a workspace where harmony and productivity reign side by side.
👉 Enroll Now and let challenging conversations become your stepping stones to success!
Course Agenda
-
- Defining Tough Talks: How to Navigate Workplace Conversations
- Building a Trustworthy Space for Open Dialogues
- Handling Challenging Talks Without Becoming Defensive
- Blueprint for Effective Difficult Conversations at Work
- Steering Challenging Dialogues Back to a Constructive Direction
- Mastering the Art of Accountability Conversations
- Essential Steps for Effective Accountability Discussions
- Recognizing and Reframing Emotions: A Practical Guide
- Avoiding Pitfalls: Common Mistakes in Tough Workplace Conversations
BONUS:
-
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email
-
- Defining Tough Talks: How to Navigate Workplace Conversations
- Building a Trustworthy Space for Open Dialogues
- Handling Challenging Talks Without Becoming Defensive
- Blueprint for Effective Difficult Conversations at Work
- Steering Challenging Dialogues Back to a Constructive Direction
- Mastering the Art of Accountability Conversations
- Essential Steps for Effective Accountability Discussions
- Recognizing and Reframing Emotions: A Practical Guide
- Avoiding Pitfalls: Common Mistakes in Tough Workplace Conversations
BONUS:
-
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email
Who is this course for
Everybody benefits from watching this. Even better when done as a group!
-
- Executives and Senior Leaders
- Managers and Supervisors
- Human Resources Professionals
- Team Leaders and Project Managers
- Communication and Relationship Managers
- Conflict Resolution Specialists
- Employee Relations Professionals
- Customer Service Managers
- Training and Development Managers
- Business Owners and Entrepreneurs
Everybody benefits from watching this. Even better when done as a group!
-
- Executives and Senior Leaders
- Managers and Supervisors
- Human Resources Professionals
- Team Leaders and Project Managers
- Communication and Relationship Managers
- Conflict Resolution Specialists
- Employee Relations Professionals
- Customer Service Managers
- Training and Development Managers
- Business Owners and Entrepreneurs
Instructor Profile
Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.
In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant.
Bob has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations.
