Radical Collaboration: Transforming Anger and Work Conflict into Collaborative Problem Solving

Useful Tactics For Team Members To Work Together Without Falling Apart!

Instructor :
Mark Gorkin

Webinar ID:
10348

Date: JUL 19, 2024 (FRI)

Start Time: 10 am PT

Duration: 90 Mins.

What you will learn

  • Grasp The Anger Trigger Dynamics – “The 4 Angry “I”s
  • Discover The Stress Doc’s “4 Faces of Anger Model”
  • Take an Assertiveness Assessment Test- Identify Your Assertive “Hot Spots”
  • Engage in Mind Exercises that Provide Tools for Disarming Critical Aggressors
  • Grasp The Anger Trigger Dynamics – “The 4 Angry “I”s
  • Discover The Stress Doc’s “4 Faces of Anger Model”
  • Take an Assertiveness Assessment Test- Identify Your Assertive “Hot Spots”
  • Engage in Mind Exercises that Provide Tools for Disarming Critical Aggressors
  • Learn to Disarm “Yes, butters” and “Passive-Aggressors”
  • Discover the 5 Thomas-Kilmann Conflict Styles in Workplace Conflict Situations
  • Recognize Attributional Bias and Discover an IDEAL Model for Disarming Conflict

Course Description

A survey—of 2,000 U.S. workers—indicated that their top source of tension on the job was relationships!

Trapped in these negative dynamics, we find it hard to be our best selves or to improve the situation. Instead, we spend time worrying, react in regrettable ways that violate our values, avoid difficult colleagues, and sometimes even withdraw from work entirely.

Such responses can lead to many bad outcomes, including reduced creativity, slower and worse decision-making, and even fatal mistakes.

When minds come together, there’s no limit! But how do you ensure you work together to harness collective idea power? – Here’s how…

  • Discover the Four Angry “I”s and the Stress Doc’sFour Faces of Anger” Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution.
  • Skills and strategies for Disarming power struggles by asking trust-building, “good questions,”
  • Tactics for providing and receiving all kinds of feedback, even how to deal constructively with a critical aggressor.
  • Understand the difference between “acknowledgment” and “agreement”
  • How to lyrically disarm or emotionally detach from “Yes, butters” and self-centered types.
  • Use the Thomas-Kilmann Conflict Styles Inventory to discover your conflict style and learn how to engage in collaborative conflict resolution.
  • Learn how to understand different anger dimensions and how to express frustration and anger in a more constructive and professional manner
  • Learn how to appropriately and strategically use humor to disarm pressure-packed situations

Having studied conflict management and resolution over the past several years, Mark Gorkin outlines practical tactics for driving group collaboration to help you get the most out of teams and ideation sessions – because when it comes to problem-solving and creativity – Collaboration is the key!

Enroll Now!

A survey—of 2,000 U.S. workers—indicated that their top source of tension on the job was relationships!

Trapped in these negative dynamics, we find it hard to be our best selves or to improve the situation. Instead, we spend time worrying, react in regrettable ways that violate our values, avoid difficult colleagues, and sometimes even withdraw from work entirely.

Such responses can lead to many bad outcomes, including reduced creativity, slower and worse decision-making, and even fatal mistakes.

When minds come together, there’s no limit! But how do you ensure you work together to harness collective idea power? – Here’s how…

  • Discover the Four Angry “I”s and the Stress Doc’sFour Faces of Anger” Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution.
  • Skills and strategies for Disarming power struggles by asking trust-building, “good questions,”
  • Tactics for providing and receiving all kinds of feedback, even how to deal constructively with a critical aggressor.
  • Understand the difference between “acknowledgment” and “agreement”
  • How to lyrically disarm or emotionally detach from “Yes, butters” and self-centered types.
  • Use the Thomas-Kilmann Conflict Styles Inventory to discover your conflict style and learn how to engage in collaborative conflict resolution.
  • Learn how to understand different anger dimensions and how to express frustration and anger in a more constructive and professional manner
  • Learn how to appropriately and strategically use humor to disarm pressure-packed situations

Having studied conflict management and resolution over the past several years, Mark Gorkin outlines practical tactics for driving group collaboration to help you get the most out of teams and ideation sessions – because when it comes to problem-solving and creativity – Collaboration is the key!

Enroll Now!

Why you should attend

As a workplace becomes more “TNT” with ever-changing, 24/7 timeline pressure, and the workplace becomes more diverse, it is more difficult for “The Message Sent to Be The Message Received.

Communication problems, interpersonal frustrations and conflicts, silo effects, and “us vs. them” thinking can negatively impact workplace productivity and cohesive culture!

This webinar is for anyone in an organization or company who depends on efficient and effective communication and collaboration to be productive.

It is for anyone interested in preventing unspoken or unaddressed anger from spiraling in a destructive direction.

This webinar will help promote an effective, inclusive, and supportive “high task/tech and human touch” culture.

Mark Gorkin, MSW, LICSW, the Stress Doc ™ will take you to the bottom of Collaborative Problem Solving and show how this wisdom can be used to make reliable and effective decisions.

You will gain invaluable skills, tools, and strategies to improve your ability to respond productively, establish appropriate boundaries, and build stronger, more fulfilling collaborations at work.

Join Now!

As a workplace becomes more “TNT” with ever-changing, 24/7 timeline pressure, and the workplace becomes more diverse, it is more difficult for “The Message Sent to Be The Message Received.

Communication problems, interpersonal frustrations and conflicts, silo effects, and “us vs. them” thinking can negatively impact workplace productivity and cohesive culture!

This webinar is for anyone in an organization or company who depends on efficient and effective communication and collaboration to be productive.

It is for anyone interested in preventing unspoken or unaddressed anger from spiraling in a destructive direction.

This webinar will help promote an effective, inclusive, and supportive “high task/tech and human touch” culture.

Mark Gorkin, MSW, LICSW, the Stress Doc ™ will take you to the bottom of Collaborative Problem Solving and show how this wisdom can be used to make reliable and effective decisions.

You will gain invaluable skills, tools, and strategies to improve your ability to respond productively, establish appropriate boundaries, and build stronger, more fulfilling collaborations at work.

Join Now!

Areas Covered

  • Grasp the anger trigger dynamics – “The 4 Angry “I”s
  • Discover the Stress Doc’s “4 Faces of Anger Model” – Whether anger is constructive or destructive, purposeful or spontaneous
  • Take an Assertiveness Assessment Test – Identify your assertive “Hot Spots
  • Understand the constructive-destructive difference between assertive “I”s and blaming “You” messages
  • Engage in mind exercises that provide tools for disarming critical aggressors
  • Understand the array of emotional responses or reactions to feedback
  • Learn to disarm “Yes, butters” and “Passive-Aggressors
  • Discover the 5 Thomas-Kilmann Conflict Styles in workplace conflict situations
  • Grasp the paradoxical power of collaboration and consensus
  • Recognize Attributional Bias and discover an IDEAL Model for disarming conflict

BONUS:

  1. PDF copy of the presentation handout for your future reference.
  2. Soft copy of the certificate of completion on request.
  • Grasp the anger trigger dynamics – “The 4 Angry “I”s
  • Discover the Stress Doc’s “4 Faces of Anger Model” – Whether anger is constructive or destructive, purposeful or spontaneous
  • Take an Assertiveness Assessment Test – Identify your assertive “Hot Spots
  • Understand the constructive-destructive difference between assertive “I”s and blaming “You” messages
  • Engage in mind exercises that provide tools for disarming critical aggressors
  • Understand the array of emotional responses or reactions to feedback
  • Learn to disarm “Yes, butters” and “Passive-Aggressors
  • Discover the 5 Thomas-Kilmann Conflict Styles in workplace conflict situations
  • Grasp the paradoxical power of collaboration and consensus
  • Recognize Attributional Bias and discover an IDEAL Model for disarming conflict

BONUS:

  1. PDF copy of the presentation handout for your future reference.
  2. Soft copy of the certificate of completion on request.

Who is this course for

Teams and the organization as a whole benefit when a work culture is able to acknowledge and address difference and disagreement, anger and conflict in an open, transparent, and respectful manner – Attend this session with your team!

Best suitable for:

  • Supervisors and Managers
  • Team Leaders
  • Business Owners, CEOs
  • Senior Executives
  • Human Resource Professionals
  • Project Managers
  • Benefit Specialists
  • Management Consultants
  • Anyone who is leading a team

Teams and the organization as a whole benefit when a work culture is able to acknowledge and address difference and disagreement, anger and conflict in an open, transparent, and respectful manner – Attend this session with your team!

Best suitable for:

  • Supervisors and Managers
  • Team Leaders
  • Business Owners, CEOs
  • Senior Executives
  • Human Resource Professionals
  • Project Managers
  • Benefit Specialists
  • Management Consultants
  • Anyone who is leading a team

Instructor Profile

Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a Licensed Clinical Social Worker, is an acclaimed keynote speaker, webinar presenter, and "Motivational Psychohumorist” known for his Get FIT – FUN-Interactive-Thought-provoking – programs for both government agencies and major corporations.  In conjunction with Legal Estrin Staffing and Ijona Skills Academy, the Doc has led Stress Resilience/COVID-19 Webinars and an HR/Legal/Manager Support Groups, and continues to lead Stress & Team Resilience, Anger/Conflict Management, Diversity/Inclusion, and Team Building programs. Mark is also a part-time Psychotherapist for the Washington, DC mental...

Mark Gorkin, MSW, LICSW, “The Stress Doc” ™, a Licensed Clinical Social Worker, is an acclaimed keynote speaker, webinar presenter, and “Motivational Psychohumorist” known for his Get FIT – FUN-Interactive-Thought-provoking – programs for both government agencies and major corporations.

In conjunction with Legal Estrin Staffing and Ijona Skills Academy, the Doc has led Stress Resilience/COVID-19 Webinars and an HR/Legal/Manager Support Groups, and continues to lead Stress & Team Resilience, Anger/Conflict Management, Diversity/Inclusion, and Team Building programs.

Mark is also a part-time Psychotherapist for the Washington, DC mental health clinic, Inner City Family Services.  He has been a Stress/ Critical Incident Consultant for the Nepali Community and government agencies in the BWI area.  He has run numerous Stress Resilience & Team Building Leadership Retreats for the US Army.

Mark is definitely battle-tested as a former Stress and Violence Prevention Consultant for the US Postal Service.  The Doc is the author of Practice Safe Stress, The Four Faces of Anger, and Preserving Human Touch in a Hi-Tech World.  See his award-winning, USA Today Online “HotSite” – www.stressdoc.com – called a “workplace resource” by National Public Radio (NPR).

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