The Art of Truth-Seeking: Detecting Truth, Lies and Deception During an Investigation

Unraveling the Truth: Mastering the Art of Detecting Deception in the Workplace!

Instructor :
Bob Oberstein

Webinar ID:
16628

Date: AUG 01 2024 (THU)

Start Time: 10 AM PT - 11:30 AM PT

Duration: 90 Mins.

What you will learn

    • Explore Psychological Motivations Behind Deception.
    • Evaluate Body Language Evidence: Myth Or Factual?
    • Identify 2 Main Forms: Falsification And Concealment.
    • Learn 3 Detection Methods: Emotional, Cognitive, Control Approaches.
    • Compare Verbal And Non-Verbal Behaviors For…
    • Explore Psychological Motivations Behind Deception.
    • Evaluate Body Language Evidence: Myth Or Factual?
    • Identify 2 Main Forms: Falsification And Concealment.
    • Learn 3 Detection Methods: Emotional, Cognitive, Control Approaches.
    • Compare Verbal And Non-Verbal Behaviors For Inconsistencies.
    • Use Advanced Interview Techniques And Effective Questioning.
    • Discuss Confrontation Strategies And Role Plays In Deception Scenarios.

Course Description

Navigating the complexities of workplace investigations can often lead to murky “he said-she said” scenarios. Understanding the subtleties between truth and deception is crucial, especially when clarity is clouded by conflicting narratives!

If you find yourself constantly challenged by discerning the truth in such situations, this webinar is tailored specifically for you.

In this engaging session, you will learn how to:

    • Identify deception effectively in conversations and investigations.
    • Ask the right questions to pierce through the façade of lies.
    • Interpret verbal and non-verbal cues that indicate dishonesty.
    • Apply proven techniques to enhance your investigative skills in complex scenarios.

Whether it’s your professional role to conduct investigations or you find yourself occasionally needing to uncover the truth, mastering these skills is essential.

Deception can be compelling, sometimes more convincing than the truth itself.

This webinar will equip you with the necessary tools to confidently tackle deceptive situations in both the workplace and in everyday life.

Join us to transform your approach and become a skilled practitioner in detecting deception!

Enroll Now!

Navigating the complexities of workplace investigations can often lead to murky “he said-she said” scenarios. Understanding the subtleties between truth and deception is crucial, especially when clarity is clouded by conflicting narratives!

If you find yourself constantly challenged by discerning the truth in such situations, this webinar is tailored specifically for you.

In this engaging session, you will learn how to:

    • Identify deception effectively in conversations and investigations.
    • Ask the right questions to pierce through the façade of lies.
    • Interpret verbal and non-verbal cues that indicate dishonesty.
    • Apply proven techniques to enhance your investigative skills in complex scenarios.

Whether it’s your professional role to conduct investigations or you find yourself occasionally needing to uncover the truth, mastering these skills is essential.

Deception can be compelling, sometimes more convincing than the truth itself.

This webinar will equip you with the necessary tools to confidently tackle deceptive situations in both the workplace and in everyday life.

Join us to transform your approach and become a skilled practitioner in detecting deception!

Enroll Now!

Why you should attend

    • Are hidden agendas and deceptive practices costing you valuable resources?
    • How often do unresolved “he said-she said” scenarios disrupt your operational flow?

Unmasking the truth is more critical than ever in safeguarding your organization’s assets and reputation.

Dive into our training to uncover sophisticated techniques for detecting deception. You’ll learn not only to interpret body language and emotional cues but also to strategically apply multi-session interviews and complex questioning.

Elevate your investigative skills to protect and enhance your workplace integrity. Join this webinar to gain a deeper understanding of key strategies for identifying deception, including:

    • Understanding Deception: Explore the elements and differences between the two primary forms of deception: Falsification and Concealment.
    • Detecting Deception: Learn about various methods and techniques such as Emotional Cues, the Cognitive Approach, and the Attempted Control Approach.
    • Body Language and Demeanor: Assess the real impact of body language and demeanor in evidence – distinguishing between myth and fact.
    • Visual and Audio Observations: Enhance your skills in the proper use of visual and audio observations to catch subtle hints of dishonesty.
    • Interview Techniques: Discover how to leverage multiple interview techniques to extract truth and identify lies effectively.
    • Questioning Strategies: Understand the strategic application of “Yes” and “No” questions to elicit clear and concise responses.
    • Interview Sessions: Evaluate the benefits of using single versus multiple sessions for both subjects and witnesses of an investigation.
    • Effective Documentation: Learn how to make documentation a powerful tool in supporting the findings of your investigation.

This webinar will equip you with the necessary skills to handle investigations with confidence, ensuring you can decipher truth from deception with precision.

Join Now!

    • Are hidden agendas and deceptive practices costing you valuable resources?
    • How often do unresolved “he said-she said” scenarios disrupt your operational flow?

Unmasking the truth is more critical than ever in safeguarding your organization’s assets and reputation.

Dive into our training to uncover sophisticated techniques for detecting deception. You’ll learn not only to interpret body language and emotional cues but also to strategically apply multi-session interviews and complex questioning.

Elevate your investigative skills to protect and enhance your workplace integrity. Join this webinar to gain a deeper understanding of key strategies for identifying deception, including:

    • Understanding Deception: Explore the elements and differences between the two primary forms of deception: Falsification and Concealment.
    • Detecting Deception: Learn about various methods and techniques such as Emotional Cues, the Cognitive Approach, and the Attempted Control Approach.
    • Body Language and Demeanor: Assess the real impact of body language and demeanor in evidence – distinguishing between myth and fact.
    • Visual and Audio Observations: Enhance your skills in the proper use of visual and audio observations to catch subtle hints of dishonesty.
    • Interview Techniques: Discover how to leverage multiple interview techniques to extract truth and identify lies effectively.
    • Questioning Strategies: Understand the strategic application of “Yes” and “No” questions to elicit clear and concise responses.
    • Interview Sessions: Evaluate the benefits of using single versus multiple sessions for both subjects and witnesses of an investigation.
    • Effective Documentation: Learn how to make documentation a powerful tool in supporting the findings of your investigation.

This webinar will equip you with the necessary skills to handle investigations with confidence, ensuring you can decipher truth from deception with precision.

Join Now!

Course Agenda

This session will provide you with a comprehensive toolkit to recognize and address deception, enhancing your investigative and interpersonal skills.

  • Understanding Deception: Explore the psychological motivations behind why we deceive.
  • Body Language and Demeanor: Uncover the truth about body language and demeanor evidence – is it myth or fact?
  • Forms of Deception: Delve into the two primary forms of deception: Falsification and Concealment.
  • Detection Methods: Master the three effective ways to detect deception:
    • Emotional Cues
    • Cognitive Approach
    • Attempted Control Approach
  • Behavioral Analysis: Compare verbal versus non-verbal behavior to recognize inconsistencies.
  • Observation Techniques: Enhance skills in the use of visual and audio observation tools.
  • Interview Strategies: Learn advanced interview techniques to uncover deception.
  • Questioning Techniques: Optimize the use of “Yes” or “No” questions for clarity and insight.
  • Interview Sessions: Evaluate the benefits of single versus multiple sessions for both employees and witnesses.
  • Documentation Practices: Understand how to use documentation effectively in supporting investigative findings.
  • Confrontation Techniques: Learn strategies for confronting the deceiver tactfully and effectively.
  • Half Truths: Discuss why a half-truth is considered a whole lie.
  • Role Play: Analyze scenarios where the deceiver plays the victim and the role of denial in deception.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email

This session will provide you with a comprehensive toolkit to recognize and address deception, enhancing your investigative and interpersonal skills.

  • Understanding Deception: Explore the psychological motivations behind why we deceive.
  • Body Language and Demeanor: Uncover the truth about body language and demeanor evidence – is it myth or fact?
  • Forms of Deception: Delve into the two primary forms of deception: Falsification and Concealment.
  • Detection Methods: Master the three effective ways to detect deception:
    • Emotional Cues
    • Cognitive Approach
    • Attempted Control Approach
  • Behavioral Analysis: Compare verbal versus non-verbal behavior to recognize inconsistencies.
  • Observation Techniques: Enhance skills in the use of visual and audio observation tools.
  • Interview Strategies: Learn advanced interview techniques to uncover deception.
  • Questioning Techniques: Optimize the use of “Yes” or “No” questions for clarity and insight.
  • Interview Sessions: Evaluate the benefits of single versus multiple sessions for both employees and witnesses.
  • Documentation Practices: Understand how to use documentation effectively in supporting investigative findings.
  • Confrontation Techniques: Learn strategies for confronting the deceiver tactfully and effectively.
  • Half Truths: Discuss why a half-truth is considered a whole lie.
  • Role Play: Analyze scenarios where the deceiver plays the victim and the role of denial in deception.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email

Who is this course for

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • HR Professionals
    • Employee Relations
    • Labor Relations
    • Attorney’s
    • Union Officers/Representatives/Stewards
    • All levels of Law Enforcement or Security Staff.
    • CEO
    • Senior Vice President
    • Vice President
    • Executive Director
    • Managing Director
    • Manager and Team Leaders

Everybody Benefits from Watching This. Even Better When Done as a Group!

    • HR Professionals
    • Employee Relations
    • Labor Relations
    • Attorney’s
    • Union Officers/Representatives/Stewards
    • All levels of Law Enforcement or Security Staff.
    • CEO
    • Senior Vice President
    • Vice President
    • Executive Director
    • Managing Director
    • Manager and Team Leaders

Instructor Profile

Bob Oberstein is uniquely qualified with over 50 years of labor relations experience on both sides of the table in both the private and public sectors, where he conducted countless investigations. Bob also served as the Director of the Labor Management Relations program at Ottawa University in Phoenix, where he additionally acted as Ombudsman for all student, faculty, and staff complaints, often involving internal investigations. Bob has several ....

Bob Oberstein is uniquely qualified with over 50 years of labor relations experience on both sides of the table in both the private and public sectors, where he conducted countless investigations. Bob also served as the Director of the Labor Management Relations program at Ottawa University in Phoenix, where he additionally acted as Ombudsman for all student, faculty, and staff complaints, often involving internal investigations. Bob has several published articles to his credit, in addition to his arbitration awards, and has also been recognized in Who’s Who Among America’s Teachers.

Furthermore, Bob served on several boards, commissions, and panels where he participated in resolving or adjudicating a variety of workplace issues across multiple industries. In all these roles, as both mediator and arbitrator, Bob often reviewed investigations to determine their proper execution and merit.

Additionally, he has qualified as an MD-110 investigator for Title VII and other discrimination-related charges, and is a “Lifetime Certificate Holder” of the Association of Workplace Investigators. Moreover, Bob earned a Master of Jurisprudence in Labor and Employment Law from Tulane University’s School of Law.

Bob continues to serve the labor management community and other groups as an Arbitrator, Mediator, Facilitator, Investigator, Trainer, and Educator. Further details about Bob’s unique qualifications can be found on his LinkedIn profile at Linkedin.com/in/boberstein.

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