Workplace Investigations 101: How to Conduct your Investigation Like a Pro

Master Critical Aspects of An Impartial Investigation Process to Minimize Your Liability!

Instructor :
Dr. Susan Strauss

Webinar ID:
8632

Date: MAY 21, 2024 (TUE)

Start Time: 10 am PT

Duration: 90 Mins.

What you will learn

  • What Constitutes a Complaint, Demonstrate Good documentation, Determine Credibility
  • Determine if an Investigation is Necessary, Steps of An Investigation
  • Explore the Intricacies of Interviewing the Accuser, Accused, and Witnesses
  • Differentiate Between Formal and Informal Investigative Procedures Searches
  • What Constitutes a Complaint, Demonstrate Good documentation, Determine Credibility
  • Determine if an Investigation is Necessary, Steps of An Investigation
  • Explore the Intricacies of Interviewing the Accuser, Accused, and Witnesses
  • Differentiate Between Formal and Informal Investigative Procedures Searches
  • Tips on Whether Someone is Lying, Help You Reach a Conclusion Following An Investigation
  • Follow up With Appropriate Action Based on The Outcome of The Investigation
  • Help You Write A Formal Report Outlining The Investigation

Course Description

When we think of workplace investigations, the most common thought is investigating harassment complaints.

But workplace investigations are often necessary to discover, prevent and address other problems – such as theft, safety or OSHA issues, retaliation, vandalism, substance abuse, social media violations, company policy violations, and so on.

As an employer, you have to investigate, and as an employee, you should cooperate with the investigative process. But what if you have a recalcitrant complainant, wrongdoer, or witness?

You know that documentation and writing a final report are critical aspects of an investigation process – and should begin as soon as an employee makes a complaint.

But do you know how to document the critical elements of a report so that you can minimize your liability?

One of the first questions you must consider is whether the complaint requires a full-blown formal investigation or a less formal resolution because the complaint is a minor policy violation.

Do you know:

  1. What steps to take if you need to search an employee’s desk, computer, smartphone, or locker?
  2. When should you include legal counsel, and what evidence do you need to gather?

Join this webinar by industry veteran Susan Strauss, who will answer all these questions – and teach you the art and science of conducting an investigation.

In addition, Strauss will walk you through the best practices on how to conduct a fair and impartial investigation and reduce your organization’s risk of liability.

Join Now!

When we think of workplace investigations, the most common thought is investigating harassment complaints.

But workplace investigations are often necessary to discover, prevent and address other problems – such as theft, safety or OSHA issues, retaliation, vandalism, substance abuse, social media violations, company policy violations, and so on.

As an employer, you have to investigate, and as an employee, you should cooperate with the investigative process. But what if you have a recalcitrant complainant, wrongdoer, or witness?

You know that documentation and writing a final report are critical aspects of an investigation process – and should begin as soon as an employee makes a complaint.

But do you know how to document the critical elements of a report so that you can minimize your liability?

One of the first questions you must consider is whether the complaint requires a full-blown formal investigation or a less formal resolution because the complaint is a minor policy violation.

Do you know:

  1. What steps to take if you need to search an employee’s desk, computer, smartphone, or locker?
  2. When should you include legal counsel, and what evidence do you need to gather?

Join this webinar by industry veteran Susan Strauss, who will answer all these questions – and teach you the art and science of conducting an investigation.

In addition, Strauss will walk you through the best practices on how to conduct a fair and impartial investigation and reduce your organization’s risk of liability.

Join Now!

Why you should attend

During this interactive webinar, Dr. Strauss will:

  • Teach you how to identify what constitutes a complaint, determine if an investigation is necessary, and discuss the critical steps of an investigation.
  • Discuss the intricacies of interviewing the accuser, accused, and witnesses – and show you how to create a safe environment to interview and establish rapport with your interviewees.
  • Demonstrate the excellent documentation practices you should follow and teach you how to differentiate between formal and informal investigative procedures.
  • Provide practical tips on how to detect when someone is lying, teach you how to conclude and follow up an investigation, and how to write a formal investigation report.

After attending this webinar, you will be able to conduct fair and impartial investigations that support a positive work environment, protect your employees, and decrease the risk of your organization’s liability.

Enroll Now!

During this interactive webinar, Dr. Strauss will:

  • Teach you how to identify what constitutes a complaint, determine if an investigation is necessary, and discuss the critical steps of an investigation.
  • Discuss the intricacies of interviewing the accuser, accused, and witnesses – and show you how to create a safe environment to interview and establish rapport with your interviewees.
  • Demonstrate the excellent documentation practices you should follow and teach you how to differentiate between formal and informal investigative procedures.
  • Provide practical tips on how to detect when someone is lying, teach you how to conclude and follow up an investigation, and how to write a formal investigation report.

After attending this webinar, you will be able to conduct fair and impartial investigations that support a positive work environment, protect your employees, and decrease the risk of your organization’s liability.

Enroll Now!

Areas Covered

  • Identify what constitutes a complaint
  • Determine if an investigation is necessary
  • Discuss the steps of an investigation
  • Explore the intricacies of interviewing the accuser, accused, and witnesses
  • Demonstrate good documentation
  • Differentiate between formal and informal investigative procedures searches
  • Determine credibility
  • Discuss tips on whether someone is lying
  • Help you reach a conclusion following an investigation
  • Follow up with appropriate action based on the outcome of the investigation
  • Help you write a formal report outlining the investigation
  • Identify what constitutes a complaint
  • Determine if an investigation is necessary
  • Discuss the steps of an investigation
  • Explore the intricacies of interviewing the accuser, accused, and witnesses
  • Demonstrate good documentation
  • Differentiate between formal and informal investigative procedures searches
  • Determine credibility
  • Discuss tips on whether someone is lying
  • Help you reach a conclusion following an investigation
  • Follow up with appropriate action based on the outcome of the investigation
  • Help you write a formal report outlining the investigation

Who is this course for

  • VP of HR
  • All HR Directors, Managers, and Generalists
  • Director of Risk Management
  • Managers and Supervisors
  • Team Leads
  • HR Consultants
  • VP of HR
  • All HR Directors, Managers, and Generalists
  • Director of Risk Management
  • Managers and Supervisors
  • Team Leads
  • HR Consultants

Instructor Profile

Dr. Susan Strauss is a national and international speaker, trainer, consultant and a recognized expert on workplace and school harassment and bullying. She conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. Her clients are from business, education, healthcare, law, and government organizations from both the public and private sector.

Dr. Susan Strauss is a national and international speaker, trainer, consultant and a recognized expert on workplace and school harassment and bullying. She conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. Her clients are from business, education, healthcare, law, and government organizations from both the public and private sector.

Dr. Strauss has conducted research, written over 30 books, book chapters, and journal articles on harassment, bullying, and related topics. She has been featured on television and radio programs as well as interviewed for newspaper and journal articles.Susan has a doctorate in organizational leadership. She is a registered nurse, has a bachelor’s degree in human services and counseling, a master’s degree in community health, and professional certificate in training and development.

Get the latest industry updates : Once a Week Only!

Copyright © 2021. All Rights Reserved.